Support

We're here to help, 24x7

FAQs
Knowledge Articles
Videos
Downloads

Knowledge Articles

Subject	Last Updated
Frequently asked questions for Telstra Wi-Fi SMS Frequently asked questions for our Telstra Wi-Fi SMS feature.This enables you to send and receive SMS messages on compatible devices when you’re connected to a supported Wi-Fi network.	19-05-2020
Order Express Admin User Guide	18-07-2017
Enterprise Class Smartphones and Tablets: Work Smarter - Compatible Devices	05-05-2015
International Roaming - Coming home	28-07-2014
International Roaming - Arriving at your destination	28-07-2014
International Roaming - Before you leave	28-07-2014

FAQs

Subject	Last Updated
Exit of Dial up access (125107) capability for SMS Access Manager Telstra is exiting this platform to give customers time to smoothly transition off the platform and on to alternative services. This is to mitigate against a risk of capability being lost unexpectedly for all customers.	03-09-2020
What is the Telstra Event Detection (TED) API?	08-05-2018
How to Set Up Data Notifications for Group and Individual Services	13-04-2016
How do I check my mobile data allowance?	29-07-2015
International Roaming - What is the Telstra Permanent Inbound Roaming Policy?	06-04-2016
How do I claim my All-4-Biz loyalty bonus?	16-11-2020
Alternatives to using International Roaming	28-07-2014
Connected to an international network but unable to receive calls	28-07-2014
Connected to an international network but unable to make calls	28-07-2014
Unable to connect to an international network	28-07-2014

Videos

Downloads

Subject	Last Updated
Broadband downloads	01-08-2018
Mobiles downloads	28-07-2014
Mobile Broadband device firmware	15-08-2014
Mobile Broadband downloads	01-08-2018