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Your service includes access to the following online management portals:
- Telstra’s Cloud Services Portal – manage your service
- Telstra’s Cloud Gateway – connect your service
- Virtual Storage NetApp portal – use your service
- Telstra’s Service Management Portal – report and track incidents
Once you purchase Virtual Storage, you’ll need to follow a few steps to activate your service:
Step 1: Allocate your virtual storage array in the Virtual Storage NetApp portal (we’ll provide you with a user guide for this process)
Step 2: Create a Cloud Gateway connection to your Virtual Storage service (this is to ensure a simple, scalable and secure connection to your Virtual Storage service from your Telstra IP network service. It’s also how network traffic generated by your Virtual Storage service is measured).
Once your Cloud Gateway connection is made, we’ll email you to confirm your Virtual Storage service is fully active. This is also the point when billing commences. Learn more about Cloud Gateway and how it works.
Online management portals
|Telstra’s Cloud Services Portal - manage your service||Cloud Gateway management console|
Note: this subscription will be visible once you set up your storage in the NetApp portal and once your Cloud Gateway connection to your Virtual Storage service is activated.
|Virtual Storage NetApp portal – use your service||
Telstra’s Service Management Portal – report and track incidents
While user accounts are managed in the Cloud Services Portal, whoever purchased the Virtual Storage service can manage the types of Virtual Storage roles in NetApp’s Virtual Storage portal. All Telstra cloud users start out as a NetApp admin.
|Telstra’s Cloud Services Portal||Virtual Storage NetApp portal|
When you order Virtual Storage, any new and existing users that you add to your Cloud Services Portal will also be able to access NetApp’s Virtual Storage portal.
Your Telstra cloud services user details are automatically sent to NetApp’s Virtual Storage portal on creation, modification or deletion from your Cloud Services Portal, which is used to manage all your Telstra cloud services.
Note: you cannot add, delete or modify user accounts in NetApp’s Virtual Storage portal. You can only do this in the Cloud Services Portal.
While all Telstra cloud users get automatic access to NetApp’s Virtual Storage portal as an admin (single sign-in links to this portal appear in Telstra’s Cloud Services Portal when you order Virtual Storage), the purchaser of this service can change an admin to a user or read-only role at any time.