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View your accounts and services in Your Telstra Tools

by Community Manager on ‎07-11-2016 09:10 AM

You are able to see your Telstra account and service numbers that are associated with your registration* in Your Telstra Tools.  You may need to have this information whilst using the various online applications.  You can: 

  • View all account and service numbers associated with your registration;
  • Search by account or service number. 

 

A successful search of an account number will display the account number plus all its associated service numbers. A successful search of a service number will display the service number plus the account number it is associated with.

 

Easy step by step process 
 

Step 1:

From the top tabs select Your profile

Step 2:

On this page, find Your details box

Step 3:

In this box select View accounts and services.  This will take you to View accounts and services page.

Step 4:

You will see all your account and service numbers that are associated with your registration.  Alternatively, type in either the service or account the number you wish to search by in the appropriate box to search for a particular account or service number and click Search.

Step 5:

You will see the account number and its associated service number(s)*.

 

 

 *Please note that there is a system limit to how many account and service numbers that can be displayed.  If you have many account and service numbers associated with your account you will see a message to this effect.  Note, however, that you will be able to enter an account or service number to limit the search results.