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Telstra IP Telephony (TIPT) Feature Exit

by Community Manager on ‎19-09-2016 09:30 AM

 

Telstra is exiting a number of Cloud Collaboration TIPT & SIP Connect features that are either no longer relevant, technically no longer supportable, or have been superseded.

Please see below for more information on the following eight features that will be exited:

  • Service Performance Reporting – Incorporates high level on-line reports for: Service Performance reporting, Call Records reporting, and Trouble Ticket reporting. These reports are no longer supportable and will not be available from 28 February 2017.
  • Brix on-site verifiers - These devices provided network data to support the on-line Service Performance reporting. On-site Brix verifiers will no longer be supported from 28 February 2017. Customers with existing Brix verifiers may dispose of them as they wish.
  • Comm Pilot Call Manager – Provides Call Control features via a Web pop up. This feature will no longer be available from 28 February 2017. Customers can instead use the desktop UC One soft client for individual use to provide alternative call control features, or the MiReception thin client service for group receptionist features.
  • MiReception thick client Console (PC based application) – Provides attendant console features via a desktop application. This feature will no longer be available from 28 February 2017. Customers using this service may instead use the MiReception Thin Client as it delivers all the features of MiReception Console.
  • TIPT/Custom Tool Bar – This TIPT and SIP Connect feature will not be supported from 28 February 2017 and will no longer be available from 30 March 2017. Customers using this feature may consider using use the desktop UC One soft client as an alternative. 
  • OCS integration – This feature will no longer be supported on or beyond Microsoft Lync Server Version 2015.This is due to Microsoft withdrawing the Remote Call Control capability from this release. This feature will no longer be supported on TIPT and will cease to operate from 30 June 2017.  Customers using this feature may consider using the UC One client with desktop Lync integration as an alternative.
  • Client Call Control / CAP interface – The CAP interface for the Client Call Control interface will no longer be available after 30 June 2017. Customers that want to use this interface for 3rd party applications will need to migrate their applications to the TIPT XSI interface prior to 30 June 2017.
  • PBX Connect Tie line – This service is no longer in use and will no longer be available from 28 February 2017.

 

For more information on TIPT features please refer to the following sites: