We're here to help, 24x7

T Analyst - Updating your email address for T Analyst notifications

by Community Manager ‎01-09-2016 04:39 PM - edited ‎09-09-2016 03:46 PM

T Analyst will automatically send out system notifications to advise you when a new bill or report is available.  


Your email address is linked to your online profile that is set up in Your Telstra Tools.  Any changes to your email address, needs to be managed via Your Telstra Tools.


1.   From Your Telstra Tools home page, select "Your profile" tab.


YTT Home page.jpg



2.   Select "Change your contact details and secret q&a."


Your Profile 1.jpg



3.   Update relevant details in email address fields.

4.   Select save


Change your details.jpg



All T Analyst system generated emails, will now be sent to your new email address.


To switch off bill arrival notifications from being sent to your email address, please refer to knowledge article How to turn off bill arrival notifications