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T Analyst - Turning on paper bills

by Community Manager ‎02-03-2015 09:12 AM - edited ‎25-11-2016 03:00 PM

T Analyst users can choose to receive paper bills.  This will enable users to download an electronic bill as well as receive a paper bill via post.

 

Also, you can change the option to switch off paper bills at any time.  To do this, please refer to knowledge article Switching off paper bills.

 

  1. From the home page, select Setup tab.

Home page - setup tab.JPG

 

2.   Go to the User Profiles section and select "Paperless Billing"

 

Setup tab - paperless billing.JPG

 

A list of all accounts will now be displayed.

 

Paperless billing - turn on.JPG

 

 

3.   Select the account(s) you wish to receive paper bills against by ticking the box next to the 

      account number.

      NOTE: If you wish to receive paper bills against all accounts, select the top box next to Bill 

      Setting.

 

4.   Select "Set to Paper Billing".

 

Paperless billing - turn on paper.JPG

 

5.   A message will now appear confirming the accounts you have selected to receive paper bills 

      against.

 

Paperless billing - confirmation message.JPG

 

6.   The Bill Setting icon will now be changed to reflect a paper bill selection.

 

Paperless billing - paper turned on icon.JPG