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SoftLayer platform: how to buy

by Community Manager on ‎04-03-2015 01:40 PM - edited on ‎29-06-2016 12:55 PM by Community Manager

SoftLayer platform: how to buy

Our website has product information for bare-metal pre-configured services. All prices are displayed in US dollars in the SoftLayer Customer Portal. SoftLayer KnowledgeLayer has more information around technical requirements. You can also contact your Telstra representative with any questions.


Not sure who your Telstra representative is? In Australia, call 1300 835 787. We’re available Monday to Friday, 9am to 5pm (AEST). If you’re outside Australia, get in touch.

 

Australian customers, you’ll need an ABN 

To purchase SoftLayer platform you must have an Australian Business Number (ABN). The service is charged in Australian dollars by Telstra. Global organisations with offices in Australia can buy SoftLayer as an Australian customer using their ABN.

 

Register through the Cloud Services Store 

The Cloud Services Store is where you can register to use our cloud services, including SoftLayer platform.

 

Existing Telstra customers can access the Cloud Services Store using a Telstra username and password.

 

If your business is outside Australia and you want to get started with our cloud services, you can also contact us or your account representative.

 

Buying through the SoftLayer Customer Portal

You can buy a pre-configured SoftLayer platform or configure your own platform through the SoftLayer Customer Portal. You’ll need to register through Telstra’s Cloud Services Store before you can buy pre-configured options. Once registered, go to the SoftLayer Customer Portal (Account > Sales > Quotes) to select and order a pre-configured service.

 

Pricing – US and Australian dollars 

The SoftLayer platform is sold globally and quoted in a single currency, the US dollar. The SoftLayer website and SoftLayer Customer Portal display pricing in US dollars. Payment for Australian customers is required in Australian dollars, directly to Telstra. For Telstra customers outside Australia, your Global Business Services Agreement will outline your billing arrangement.

 

> Learn more about pricing, Australian exchange rates and billing

 

After you’ve registered for your SoftLayer platform from Telstra

 

You can:

  • View quotes, order and manage SoftLayer platform resources through the SoftLayer Customer Portal
  • Connect a Telstra IP network service to your SoftLayer platform
  • Add users through the Cloud Services Portal
  • Get support from Telstra

> Learn more at SoftLayer KnowledgeLayer