We only support IBM Cloud platform services billed under a Telstra account.
Telstra contact details
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Sales, account set-up and billing enquiries
Email us
In Australia
Call 1800 620 345
We're available Monday to Friday, 9am to 5pm (AEST).
Outside Australia
Contact us
For billing enquiries, see the last page of your Telstra bill.
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Faults and technical support
We're available 24/7.
Raise a IBM Cloud platform support ticket.
You’ll also find the above link on the support page of the Cloud Services Portal.
Email us
In Australia
Call 1800 620 345, option 1
Outside Australia
Call 800 7965 5888 with the relevant international access code from your country
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More information
IBM Cloud KnowledgeLayer has FAQs and detailed technical information on how to use and manage your IBM Cloud platform. Can’t find what you’re looking for? Try IBM Cloud customer forums.
