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Dynamic Network: support

by Community Manager ‎08-04-2016 10:47 AM - edited ‎08-04-2016 10:48 AM

Telstra provides all technical, sales, billing and general enquiry support for Dynamic Network services. This is available 24/7 to all users, through user guides, self-help documentation, incident reporting and telephone support.

 

Sales, account set-up and general enquiries

We're available Monday to Friday, 9am to 5pm (AEST).

Email us

Call 1800 620 345, option 3

 

Faults and technical support

We're available 24/7.

Raise a support ticket (you’ll need to log in)

Email us

Call 1800 620 345, option 1

 

Billing

We're available Monday to Friday, 9am to 5pm (AEST).

Email us

Call 1800 620 345, option 4

 

Support tickets

You can initiate a support request through two places – through Service Central or by calling our customer service team (number listed above).

 

Our Customer Terms

For terms and conditions – as well as SLAs – refer to Our Customer Terms.