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Cloud Management Platform: support

by Community Manager on ‎23-06-2016 09:40 AM - edited on ‎25-07-2017 02:21 PM by Community Manager

How to buy

How to use

Billing

FAQs

We only support Cloud Management Platform subscriptions billed under a Telstra account.

 

Sales, account set-up and general billing enquiries 

Email us

 

In Australia 

Call 1800 620 345 

We're available Monday to Friday, 9 am to 5 pm (AEST). 

 

Outside Australia 

Contact us

 

For billing enquiries, see the last page of your Telstra bill. 

Faults and technical support 

We're available 24/7. 

 

Raise a support ticket for Cloud Management Platform.

  

You’ll also find the above link on the support page of the Cloud Services Portal. 

 

Email us

 

In Australia 

 

Call 1800 620 345, option 1 

 

Outside Australia 

 

Call 800 7965 5888 with the relevant international access code from your country

 
RightScale status page 

You can go to the RightScale status page any time to check on the operational status of Cloud Management Platform. 

 

More information 

Refer to the RightScale website for more detailed technical information about configuring and using your Cloud Management Platform cloud services, including articles and webinars.