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Cloud Gateway for Microsoft® Azure

by Community Manager on ‎11-02-2015 08:56 AM - edited on ‎29-06-2016 11:30 AM by Community Manager

 

Using your Telstra IP network service, a Cloud Gateway connection to Microsoft® Services provides a secure connection between your private network and Microsoft Azure Cloud Services.

 

How to order a Cloud Gateway connection to Microsoft® Services    

 

Here’s how:

 

STEP 1:

Got an online account? Log in here

 

If you’re an existing Telstra Business and Enterprise customer, register here. 

 

If you’re new to Telstra, you’ll need to create a username and password, and register a Telstra account for your company.

 

STEP 2:

You need an IP network service with us and a Microsoft Azure ExpressRoute service key.

 

Don’t have an IP network service with us? You can order one through your Telstra representative.

 

Don’t have Microsoft Azure ExpressRoute? You can order it through Microsoft Azure.

 

Don’t remember your Microsoft Azure ExpressRoute service key? You can use Microsoft Azure APIs to view your Microsoft Azure ExpressRoute subscription details.

 

Can't access your service key? Maybe you need to set up your Microsoft Azure certificates.

 

STEP 3:

Decide how you want to purchase Cloud Gateway.

 

Option 1: Purchase Cloud Gateway while signing up for Microsoft® Azure Cloud Services

  • Select ‘Microsoft Azure’ on the homepage of Telstra’s Cloud Services Store
  • Complete and submit the form

Option 2: purchase Cloud Gateway directly (if you already have Microsoft® Azure Cloud Services) 

Learn more about purchasing Cloud Gateway and adding Cloud Gateway connections.

 

STEP 4:

Wait for us to send you an email confirming that your Cloud Gateway connection to Microsoft® Services has been set up. It'll take us up to five business days.

 

How to initiate the connection

After you’ve received email confirmation from us that your Cloud Gateway connection is ready, you can then use Microsoft Azure APIs to finalise the connection between your IP network service and Azure Cloud Services.

 

Refer to the Microsoft Azure website for information on how to ‘configure an ExpressRoute connection through a network service provider’.

 

How to view  your connections

After you’ve added a Cloud Gateway connection, you can monitor the connection's status within the Cloud Gateway management console.

 

From this console, you can also set up additional Cloud Gateway connections or manage or disconnect existing ones.

 

Your bandwidth allowance

Bandwidth allowance is set during the Microsoft Azure Cloud Services ordering process. As a result, the bandwidth allowance allocated to your Cloud Gateway connection to Microsoft® Services cannot be changed via the Cloud Gateway management console.

 

Use the Microsoft Azure portal to submit any requests for modifying the bandwidth allocated to your Cloud Gateway connection to Microsoft Services. Once in the Cloud Gateway management console, you’ll be able to sync the latest bandwidth allocation (from the Microsoft Azure portal).

 

Support

For Cloud Gateway support, email cloudservicessupport@online.telstra.com.au or call 1800 620 345. Technical support is available 24/7. Or, contact your Telstra representative.

 

For terms and conditions – as well as SLAs – refer to Our Customer Terms.

 

For Azure Cloud Services support, refer to the Microsoft Azure website for support documents, FAQs and contact information. Commonly used Microsoft Azure Cloud Services settings can be configured using the Azure Management Portal.