- Collaboration & Conferencing
- Cloud Services
- Contact Solutions
- Internet of Things
We only support an Amazon Web Services (AWS) subscription billed under a Telstra account.
If you’re using the AWS Direct Connect support option purchased directly from AWS, you’ll need to contact AWS directly.
Telstra contact details
Sales, account set-up and general enquiries
We're available Monday to Friday
Call 1800 620 345
We're available Monday to Friday, 9am to 5pm (AEST).
For billing enquiries, see the last page of your Telstra bill.
Faults and technical support
We're available 24/7. Raise a support ticket.
Call 1800 620 345 Option 1
Call 800 7965 5888 with the relevant international access code from your country
Refer to the AWS website for more detailed technical information about configuring and using your AWS cloud services, including articles, tutorials, developer tools and sample code.