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Amazon Web Services: billing

by Community Manager ‎16-07-2015 12:02 PM - edited ‎01-12-2016 04:05 PM

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Our website displays pricing and product information for AWS cloud services in US dollars, exclusive of taxes. For Cloud Gateway AWS set-up and usage charges, contact your Telstra representative.


Australian customers: Find out more


Customers outside Australia: request details about purchasing AWS


When Telstra billing will begin


Charging for the monthly business-level support service will begin immediately. View our pricing guide for fees for this service.


Other charges won’t start until you provision cloud services from AWS (via the AWS Management Console, APIs or CLIs) or, for Australian customers, your Cloud Gateway has been set up, whichever occurs first.


Australian customers, we’ll email your company within three business days when your Cloud Gateway connection to AWS has been set up. Further configuration will be required by you to establish connectivity.


Your Telstra bill


If your business is in Australia, your bill from Telstra will show prices in Australian dollars with GST added. GST is added after the US dollar fee is converted to Australian dollars. The Telstra monthly exchange rate is within a three basis point variance (one basis point is equivalent to $0.0001) to the Reserve Bank of Australia (RBA) daily US dollar exchange rate on the last day of the calendar month, or if not published on that day, the RBA’s most recent previously published daily exchange rate. The prices shown do not reflect any promotional or volume discounts that may apply.


If your business is outside Australia, your bill from Telstra will show prices in the currency specified in your service order form. Payment to Telstra is required in that currency, directly to Telstra. For billing enquiries, refer to the last page of your Telstra bill.

If you have multiple Telstra billing IDs, you can select the ID you want your services charged to when you make your first purchase.

You’ll receive a single bill for all cloud services purchased through a Telstra billing account. The single bill will have separate sections for AWS and each additional cloud service purchased through Telstra.


Australian customers

Your AWS charges will appear as two separate amounts:

  • An amount for AWS resources purchased in a calendar month period
  • A Cloud Gateway monthly fee

Terms and conditions


Australian customers: for  the terms and conditions for your Cloud Gateway, refer to Our Customer Terms. For the terms and conditions for AWS from Telstra, refer to AWS’ terms of use.

Customers outside Australia: refer to the Global Business Services Agreement and Cloud Services Schedule for AWS.