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Knowledge Articles

Subject	Last Updated
IBM Cloud platform: how to buy How to buy through the Cloud Services Store	08-03-2018
IBM Cloud platform: network connections How to set up and manage your network connections to IBM Cloud platform	07-03-2018
IBM Cloud platform: support Access information and support for your IBM Cloud platform	07-03-2018
IBM Cloud platform: how to use How to set up and manage your IBM Cloud platform	07-03-2018
IBM Cloud platform: billing Fees, charges and when you’ll be billed	08-03-2018

FAQs

Subject	Last Updated
How do I cancel IBM Cloud platform? Contact us for more information	07-03-2018
How do I access the IBM Cloud Customer Portal? Securely access IBM Cloud online portal to manage your service	07-03-2018
How do I manage my IBM Cloud platform? Access the Cloud Services Portal, IBM Cloud Customer Portal or use the API	07-03-2018
How do I connect to my IBM Cloud platform? Connect using the internet, a Cloud Gateway connection to IBM Cloudor another IBM cloud platform connection option	07-03-2018
I’m an existing IBM Cloud platform customer. Can I connect a Telstra IP network service to the cloud? You can leverage your existing investment in a Telstra IP network to connect to IBM Cloud	07-03-2018
I’ve registered as a Telstra IBM Cloud platform customer. When will I start being charged? Charges start when you begin ordering services in the IBM Cloud portal	07-03-2018
Who manages operating systems and applications after they’ve been installed? Operating system and application management is your responsibility	07-03-2018
Can I buy operating systems and applications? You can buy operating systems from IBM Cloud and applications from Telstra	07-03-2018
My business is located outside Australia. Can I still purchase and use the IBM cloud platform? Yes, customers both inside and outside Australia can purchase and use the IBM cloud platform.	07-03-2018
Where are the data centre locations for IBM cloud services? The IBM Cloud platform offers a wide range of data centre locations in Australia and internationally.	07-03-2018

Videos

Subject	Last Updated
How to register for a IBM cloud service from Telstra	07-03-2018
How to order a IBM cloud service pre-configured for Telstra customers	07-03-2018
How to order a IBM cloud custom configuration service from Telstra	07-03-2018
How to order IBM cloud Direct Connect from Telstra	07-03-2018
How to manage your IBM cloud service via the Telstra Cloud Services Portal	07-03-2018

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