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Why does my listed location / mobile phone not ring when incoming calls arrive but my TIPT phone does?

by Community Manager on ‎25-07-2014 10:44 AM


Ensure that

  • Your Anywhere feature is configured & turned on
  • Ensure the listed location is Enabled.  If the number appears in the list but does not have a tick next to it, then the device will not ring on an incoming call.
  • Your Call Forward No Answer number of ring is at a minimum of 6 rings.

Note:  Even though the device does not ring a call can still be pulled to it to continue your conversation.