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Who sets up and manages my Virtual Storage service?

by Community Manager ‎25-05-2017 05:51 PM - edited ‎05-06-2017 03:52 PM

You do, though we understand the next steps may seem a little complex if you’ve never followed them before, so please contact us if you need support.


Once you purchase Virtual Storage, you’ll need to follow a few steps to activate your service.


Firstly, you’ll need to allocate your virtual storage array in the Virtual Storage NetApp portal (we’ll provide you with a user guide for this process) and you’ll need to create a Cloud Gateway connection to your Virtual Storage service.


Once your Cloud Gateway connection is made, we’ll email you to confirm your Virtual Storage service is fully active. This is also the point when billing commences.


Learn more about Cloud Gateway and how it works.