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- How to deactivate an out of contract mobile?
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How to deactivate an out of contract mobile?
1.Go to Your Telstra Tools
2.Click on Services and Mobile / Mobile Broadband
3.If you have access to the Mobile Data Usage Meter, a Mobile Phone / Mobile Broadband dashboard will appear.
If you require access, refer to Your Profile section in Your Telstra Tools
4.On the Mobile / Mobile Broadband dashboard select your Billing Account number
5. Select a mobile number from the list on the left
6. Click on Out of Contract Deactivation
7. Confirm details and select proceed
8. A notification will be sent to your nominated email address