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How do I reset my PUK code on my mobile?

by Community Manager on ‎20-07-2014 04:14 PM - edited on ‎02-02-2015 02:37 PM by Community Manager

Get your PUK code online now




You can call 13 2000 and, when asked for the reason for your call, say: Unlocking a mobile phone or P U K code. You will then be directed to a consultant who can assist you in obtaining your mobile unlocking code.

Should you require your PUK code within the first 72 hours of a service connection, please contact 13 2000.

Residential customers: please complete our online form to obtain your PUK code.

Enterprise and Government customers: please contact your Service Delivery team on 1800 730 053.