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How do I know if I have sufficient bandwidth to make video calls using Spark?

by Community Manager ‎24-11-2016 04:15 PM - edited ‎20-12-2016 04:05 PM

To check the bandwidth available on your network, we suggest running a network test.


The Cisco® Spark™ Network Test checks the current state of your network. The results indicate whether the current settings are optimal to run Cisco® Spark™ services. 


Before You Begin  

For this test to run correctly, we recommend that you use the desktop version of Mozilla Firefox (version 28 and later) or Google Chrome (version 39 and later).


Run this test on a device connected to the network that you want to test for Cisco® Spark™ services.


In your browser, open the Cisco® Spark™ Network Test.


Follow the on-screen instructions to produce a report about the network connectivity.


Confirm that results are successful, remediate any issues as recommended in the test results


Contact your Account Executive if you want to engage Telstra services to assist with the network remediation.