We're here to help, 24x7

How do I disconnect my Cloud Gateway?

by Community Manager on ‎28-06-2016 03:22 PM - edited on ‎13-04-2017 02:25 PM by Community Manager

To cancel your Cloud Gateway subscription, contact your Telstra representative.

Don’t know who that is? Australian customers, call us on 1300 835 787. If you’re outside Australia, get in touch.


Disconnecting Cloud Gateway

To cancel your Cloud Gateway, contact your Telstra representative or, if you’re in Australia, you can also call us on 1800 620 345. If you cancel before the end of your contract, early termination fees may apply.


Removing a Cloud Gateway connection
Contact us to let us know of your intention to disconnect a cloud service. We’ll email you once the cancellation is complete.