We're here to help, 24x7

How can I find out when my domain name is due to expire?

by Community Manager on ‎25-07-2014 01:27 PM

You can use any of the following methods to find out the exact expiry date of your domain name:

  • From the confirmation email sent to you when you registered or renewed your domain name with Telstra
  • By checking the public WHOIS database (not applicable for .au domain names)
  • By logging into your T-Suite Management console
  • A series of reminder emails will be sent to the T-Suite administrator email address as the domain name approaches its expiry date


To view the expiry date(s) of your domain name via the Melbourne IT WHOIS:

  1. Go to http://www.melbourneit.com.au/cc/whois/index
  2. Enter the domain name including the extension e.g. 'domainname.com.au'
  3. Click Search
  4. Type in the characters displayed in the picture and click Continue
  5. The current WHOIS information for the domain name will be displayed. Scroll down to the end of the page to view the Domain Expiration Date


Note: Expiry dates for .au domain names are not listed in the WHOIS database.

To check the expiry date of a domain name using your T-Suite Management console:

  1. Login to your T-Suite Management console
  2. Navigate to Manage Services and domain names due for renewal will have ! Expiry Alert
  3. Select the domain that is due for renewal
  4. Click on Renew Domain icon (under Action)
  5. Renew Domain additional window will appear with details of the domain and renewal charges
  6. Click Proceed to complete renewal of your Domain Name