- Collaboration & Conferencing
- Cloud Services
- Contact Solutions
- Internet of Things
You can run a diagnostic check on an M2M service by clicking on the Diagnostics icon . This runs a quick check which covers:
Evaluates the SIMs current provisioning (or activation) status by checking the Control Centre databases.
SIM / Device: Evaluates the SIMs ability to use network resources by checking the SIMs configuration in the Control Centre databases.
Evaluates the SIMs ability to attach to the wireless network by checking its current status on the Home Location Register (HLR) as well as the HLR logs.
IP / Internet:
Evaluates the devices ability to interact with the customer servers by checking if the SIM has, or has had any previous, successful GPRS sessions.