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Do I make my EFT Payment before or after completing my online EFT notification?
You need to complete the EFT notification before making a payment. Select the 'Payment' tab. Enter the amount you wish to pay for each bill. You will then be asked to enter your EFT ID.
Your payment notification file confirmation will then contain a reference number.
This reference number should be quoted when making payment enquiries to Telstra. Customers can then use Internet banking software (or Bank Transfer) to electronically transfer the total payment to the Telstra bank account number.