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EFT Overview in Online Bill

by Community Manager on ‎24-07-2014 11:56 PM

What is EFT?

EFT' is 'Electronic Funds Transfer' and refers to the notification given to Telstra advising which accounts and bills make up the total payment transferred by Internet Banking Software or Bank Transfer.


Each customer is issued with an EFT ID which must be stated at the time of making the payment transfer. The EFT ID assists in identifying which customer has made a particular payment.


EFT IDs are provided to customers when they register for Online Billing. The Primary User visits the 'Customer Admin' pages and requests an EFT ID - this ID will take approximately 5 business days to be issued.