To be able to use the Telstra IP Telephony (TIPT) clients, you need:
- administrator access rights for your PC (to allow the installation to occur) check with your Customer Administrator
- a software licence to use the client, based on the TIPT feature packs you have assigned
- to meet minimum software and hardware requirements
For instructions on how to install and use the clients, refer to the relevant Feature Guides.
TIPT UC-One
TIPT UC One is End of Life has been replaced by Telstra Business Connect
Telstra Telephony Toolbar
TIPT Telephony Toolbar is End of Life and has been replaced by Telstra Business Connect
Comparing the features of Telstra Telephony Toolbar vs Telstra Business Connect
To install Telstra Business Connect on your PC Desktop (.msi version)
- Once it has been downloaded then enter your username and password.
To install Telstra Business Connect on your MAC Desktop
To install Telstra Business Connect on your (windows) PC with Lync integration on your desktop (.msi version)
To install the Telstra Business Connect app on your Android mobile device
Click the following link Telstra Business Connect for Android
To install the Telstra Business Connect app on your iOS mobile device
Click the following link Telstra Business Connect for iOS
miReception (For TIPT customers on Telstra IPVPNs)
Log in to miRECEPTION
Log in to miRECEPTION Early Release
Call Centre (For TIPT customers on Telstra IPVPNs)
Log in to Call Centre
Log in to Call Centre Early Release
miReception (For customers accessing TIPT over the Internet)
Login to miRECEPTION over the Internet
Login to miRECEPTION Early Release over the Internet
Call Centre (For customers accessing TIPT over the Internet)
Login to Call Centre over the Internet
Login to Call Centre Early Release over the Internet
Early Release Versions
The early release versions may include functionality updates and/or bug fixes.
These versions have gone through functional testing and are being assessed by Telstra for general release.
If issues are experienced with the early release versions please report them to Telstra Help Desk on 1800 287 289.
Maintenance may occur on the early release version on Wednesday nights from 11pm to 6am. During this maintenance window you may be logged out, however you will be able to log back in again straight away.
Adobe Flash for Call Manager / Attendant Console
To be able to use these clients, you need to have the Adobe Flash Player installed on your computer. If you don't have it already, it should be downloaded automatically when you start Call Manager.
Please note that Adobe Flash Player 10 only may be used.
To install it yourself, click Download Now and select Save Target As, then run the file from your computer.
