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Broadband downloads

by Community Manager on ‎28-07-2014 02:12 PM - edited on ‎01-08-2018 08:49 PM by Community Manager

Telstra Business Broadband user guides, tutorial and installation guides

Business Broadband support guide

To make the most of this guide, have a few things handy:

  • Your welcome email – where you’ll find your account details, Broadband plan and router specifications
  • Your configuration email – which details your username and password for your services, your Customer Data details and your domain name if relevant.

Download the Business Broadband Support Guide (PDF, 1.07MB)
Download your Telstra Business Broadband Welcome Brochure (PDF, 890kB)



Telstra Business Mail

Administration Guide (PDF, 2.3MB)
Email Migration Guide (PDF, 1.6MB)
Tips on Email Migration (PDF, 304kB)
Quick Reference Guide (PDF, 2.9MB)


Broadband Equipment

V7610 Premium Gateway user guide (PDF, 2.93MB)

Telstra Router Installation Guide* (PDF, 3.8MB)
Cisco 877 and Cisco 1812 Installation Guide* (PDF, 2.2MB)
Cisco SRP 527W Install Guide (PDF, 3.9MB)
Business Network Gateway – TG797 to TG797n Standard Gateway user guide(PDF, 4.84MB)


Remote Access (VPN)

VPN Configuration Guide for Premium Business Gateway - DEVG2020 (PDF, 1.8MB)
VPN client software download (Windows Only) (ZIP, 4.2MB)


CustData – manage my broadband usage

CustData User Guide (PDF, 3.1MB)


Contact us

As a Telstra Business Broadband customer, you have access to 24/7 Technical Support should you still be experiencing problems. We’re here when you need us, just call Telstra Business Technical Support on 13 2999.


Things you need to know

* Business Equipment no longer sold