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Knowledge Articles

Subject	Last Updated
ISDN Product Cease Sale and longer-term exit	18-11-2020
Telstra IP Telephony (TIPT) Feature Exit	19-09-2016
Cisco Telephony System UC Cease Support	15-08-2016
CustomNet: Cease Sale Notification CustomNet (also called CustomNet Spectrum) is no longer available to new Telstra Retail customers (from 14 July 2016). This product has been subject to a cease sale to new Telstra Wholesale customers since 2008. If you are a current CustomNet customer, you can continue to receive CustomNet in accordance with the existing terms.	28-07-2016
Getting started with Cloud Collaboration - Cisco Powered Training Portal The training portal is designed to help users better understand their tools and technologies.	20-05-2015
Help troubleshooting Cloud Collaboration - Cisco Powered Training Portal Download this guide for step by step troubleshooting for Internet Explorer, Firefox, Chrome and Safari.	20-05-2015
Blue Jeans Getting Started Guide	21-04-2016

FAQs

Subject	Last Updated
Cloud Collaboration- Cisco Powered Training Portal Find out more about the training portal.	20-05-2015
How do I protect my systems from potential security breaches?	25-07-2014
How can I find an office phone solution that's right for my business?	25-07-2014
Do I have to have voicemail active on my mobile phone?	25-07-2014
What is Telstra Phone Conferencing?	29-05-2015
What is Computer Telephony Integration (CTI)?	25-07-2014
Want to speak to someone about your Office Phone?	25-07-2014
Need help with your Office Phone solution?	25-07-2014
'Caller Group' allocations	25-07-2014

Videos

Downloads

Subject	Last Updated
Cisco Hosted Collaboration Solution and Jabber Download the latest TCC accrediated clients for Cisco Jabber on Windows and Mac.	22-12-2020
Cloud Collaboration - Cisco Powered Training Portal Troubleshooting Guide Need help starting up or having trouble accessing the portal?	20-05-2015
Application Assured Networking (AAN) Policy Control User Guide	24-11-2014