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Knowledge Articles

Subject	Last Updated
Amazon Web Services: billing Fees, charges and when you’ll be billed.	01-12-2016
Amazon Web Services: how to use How to set up and manage your Amazon Web Services subscription from Telstra.	01-12-2016
Amazon Web Services: support Access information and support for your Amazon Web Services subscription from Telstra.	01-12-2016
Amazon Web Services: network connections How to set up and manage your network connections to Amazon Web Services (AWS).	01-12-2016
Amazon Web Services: how to buy How to buy Amazon Web Services (AWS) through Telstra’s Cloud Services Store.	01-12-2016

FAQs

Subject	Last Updated
Do I pay more to buy AWS from Telstra? Our objective is that our customers won’t pay more for core cloud services purchased through us.	16-11-2016
As an Australian customer, what do I need in order to purchase AWS and Cloud Gateway from Telstra? You need an existing IP network service.	16-11-2016
How do I cancel my AWS subscription with Telstra? Contact us to cancel your AWS subscription from Telstra.	16-11-2016
How do I access the AWS Management Console? We’ll send you your login details after your submit the AWS registration form.	18-03-2016
How do I manage my AWS subscription? Access Telstra’s Cloud Services Portal, AWS Management Console or via AWS CLIs and APIs.	16-11-2016
How do I connect to AWS from Telstra? Connect using Cloud Direct Connect^TM AWS, the internet or another AWS connection option.	16-11-2016
I’m an existing AWS customer. Can I connect a Telstra private network service to my AWS cloud? Leverage your existing investment in a Telstra private network service to connect to an AWS cloud.	16-11-2016
I’ve registered as a Telstra AWS customer. When will I start being charged? You’ll receive a single bill for all cloud services purchased through a Telstra billing account.	16-11-2016
Who manages operating systems and applications after they’ve been installed? Operating system and application management is your responsibility.	16-11-2016
Can I buy operating systems and applications? You can buy operating systems from Amazon Web Services (AWS) and applications from Telstra or AWS.	16-11-2016

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