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Knowledge Articles

Subject	Last Updated
Amazon Web Services: billing Fees, charges and when you’ll be billed.	01-12-2016
Amazon Web Services: how to use How to set up and manage your Amazon Web Services subscription from Telstra.	31-10-2017
Amazon Web Services: support Access information and support for your Amazon Web Services subscription from Telstra.	01-12-2016
Amazon Web Services: network connections How to set up and manage your network connections to Amazon Web Services (AWS).	01-11-2017
Amazon Web Services: how to buy How to buy Amazon Web Services (AWS) through Telstra’s Cloud Services Store.	01-12-2016

FAQs

Subject	Last Updated
As an Australian customer, what do I need in order to purchase AWS and Cloud Gateway from Telstra? You need an existing IP network service.	31-10-2017
How do I cancel my AWS subscription with Telstra? Contact us to cancel your AWS subscription from Telstra.	31-10-2017
How do I access the AWS Management Console? We’ll send you your login details after your submit the AWS registration form.	31-10-2017
How do I manage my AWS subscription? Access Telstra’s Cloud Services Portal, AWS Management Console or via AWS CLIs and APIs.	31-10-2017
How do I connect to AWS from Telstra? Connect using Cloud Gateway, the internet or another AWS connection option.	31-10-2017
I’m an existing AWS customer. Can I connect a Telstra private network service to my AWS cloud? Leverage your existing investment in a Telstra private network service to connect to an AWS cloud.	31-10-2017
I’ve registered as a Telstra AWS customer. When will I start being charged? You’ll receive a single bill for all cloud services purchased through a Telstra billing account.	31-10-2017
Who manages operating systems and applications after they’ve been installed? Operating system and application management is your responsibility.	31-10-2017
Can I buy operating systems and applications? You can buy operating systems from Amazon Web Services (AWS) and applications from Telstra or AWS.	31-10-2017
My business is located outside Australia. Can I use AWS from Telstra? Yes, we offer AWS cloud services across the globe.	31-10-2017

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