Technology-led disruption presents challenges and opportunities for retailers. Consumers are more empowered than ever, and the traditional competitor playbook is now a thing of the past. Success depends on staying one step ahead and embracing innovation.
At the 2017 Telstra Innovation Retail Summit, attendees heard from some of the industry's brightest minds, explored the latest in retail tech trends and created lasting connections.
View the agenda here.
Innovating to Transform was the theme for this year's Summit. Refresh yourself with presentation highlights including keynote David Rogers, Professor at Columbia Business School and Author of the Digital Transformation Playbook. You can also download an executive summary of our latest retail research report exploring the potential of the connected consumer for retail marketing.
Visitors to the Expo Zone experienced the latest in retail tech enabling retailers to thrive in this era of digital disruption.
Inspire to innovate
Strategy. Leadership. New ways of thinking. Your roadmap to digital transformation.
Align your business under a vision built on a deep understanding of your customers needs and the opportunities which can be the driver of future growth. By understanding the influence technology and its place in this industry's future, you can analyse, optimise and predict for the best chance at success.
Create winning moments
Learn how you can create an immersive sales environment that encourages your customers to engage with your brand beyond their purchase. Learn how to best combine a streamlined customer journey with an immersive in-store experience. Explore new ways to attract customers, keep them engaged and entertained, know what they want and make the 'next best offer'. Transact seamlessly and reward returning shoppers to drive brand loyalty.
Analyse, Predict, Optimise
Best in class analytics that can provide real time visibility and consumer behaviour. Learn how you can empower staff with the right technology. Drive engagement with new and highly targeted ways of multi-channel customer communications
Empowering retailers to thrive
Technology, globalisation and rising costs are just some of the factors transforming the retail sector. To not only keep up, but stay ahead of the curve, you need forward-thinking and empowering solutions. Learn more about how to create immersive customer experiences, optimise efficiencies and give your business the edge it needs to thrive.
Brilliant things happen with the right people and technology come together. Working in collaboration with you, we can harness the best ideas, partnerships and new technologies that will allow your retail business to challenge the status quo, grow and thrive
Contact your Telstra Account Executive today to discuss how we can co-create the future of your business.